CREATING HEALING ENVIRONMENTS
Changing the Patient Experience requires a clever merging of the world of high tech equipment and innovative design. The creation of a “High Touch” healing environment promotes harmony of mind, body, and spirit; and studies have shown this can promote faster healing.
A patient is more than their illness or medical exam they are having. In today’s healthcare environment facilities must be designed for the spiritual, mental and emotional needs of the patient as well as for treating their illness. Successful healthcare facilities understand that patients expect the best equipment, however, it is the experience they will remember and tell their friends about. Healthcare executives will tell you that they don’t typically get a patient comment card that says the equipment wasn’t good enough. It’s all about the experience the patient had while they were at the facility.
Innovative design can reduce patient stress levels which can directly relate to recovery time, overall satisfaction, and the reduction of health care costs. Creating an exceptional patient experience reminds us to not lose sight of what we are here for… To provide the best possible experience for a patient and family who may be going through a very difficult time.